Know Your Tile
At Tile and Stone Source we are committed to helping our customers make the most informed decisions on their tile, stone, mosaic and ledgestone selections. Often, shopping for tile can be a confusing, complicated, and frustrating experience. We understand that each client has a unique set of needs, and our goal is to create an unrivalled tile shopping experience. We want our clients to both be at ease while shopping, and be confident in their choice of tile.
For us, “Know Your Tile” means creating an enjoyable atmosphere for our clients. Everything from our procurement of product, to showroom design, to staff training, to client feedback creates the Tile and Stone Source experience.
Procurement of Product
We believe in being an active leader in tile and stone trends. That is why Tile and Stone Source has a team of dedicated purchasers who travel around the world in search of the best products. In certain countries, we even have dedicated quality control teams, who make sure our shipments are top notch and meet our high standards. Having our own teams at the factories also allows us to have instant updates on the conditions of our stone quarries, making us immediately aware of changes in the stone’s appearance. It also allows us to negotiate the best prices for our products, and bring in the newest and hottest items faster than our competitors.
Approaching tile in this manner allows us to stock the majority of our tiles in the warehouse attached to our store. With over a million square feet of stocked product, you will be able to select tile that you can pick up the same day!
Come take a look at our large selection of products, including travertine from Turkey and Peru, marble and porcelain from Italy and China and slate from Brazil and India.
Our showroom is large: almost 10,000 square feet and growing. We believe in showcasing our products, and displaying them in a way where our clients can see more of it. We don’t pack our showroom with racks. Rather, we display tiles on large, 6 or 8 square foot boards. We also build vignettes to show off tiles and mosaics in beautiful new combinations. We are constantly gathering new installation photos (available both in our store and on our website), to help our clients visualize what each product will look like when installed. Come visit our showroom where in addition to the features listed above, you will also find the latest home design magazines and catalogs to browse through.
Ongoing Training and Development
All Tile and Stone Source sales associates are trained to understand our products. Our staff are engaged in ongoing training programs to increase their knowledge of technical specifications, applications of various tiles, pros and cons, and installation techniques. Every sales associate is encouraged to take Interior Design courses to help our customers navigate the design process. All of our sales associates are expected to understand waterproofing, in-floor heating, sealers, setting materials, and all other accessory items so they can be a knowledgeable resource for our customers.
Feedback and Constant Improvement
Lastly, our success is dependent on constant feedback from our customers. Our goal is to create an unrivalled tile experience, and only with your help can we achieve that. We take pride in encouraging our clients to send us reviews on unbiased review platforms such as Houzz, Google Places and Home Stars.
We are Tile and Stone Source. We would love to share our store with you so that you can know your tile.
AFCA – ALBERTA FLOOR COVERING ASSOCIATION
Tile and Stone Source is on the Board of Directors and is an active member as a supplier of AFCA.
BETTER BUSINESS BUREAU
A+ Accredited Business Since March 2002.
CALGARY CHAMBER OF COMMERCE
We are an active member of the Calgary Chamber of Commerce
TTMAC – TERRAZZO TILE & MARBLE ASSOCIATION OF CANADA
Tile and Stone Source is a member of the Terrazzo Tile & Marble Association of Canada.
MARBLE INSTITUTE OF AMERICA
The authoritative source of information on standards of natural stone workmanship and practice and the suitable application of natural stone products.
FLEURCO Glass Shower Doors
Fleurco specializes in the design, manufacturing and distribution of a full range of bath and shower glass doors. They utilize the latest technology to offer you top quality products. Fleurco is recognized for our superior know-how and customer service.
Mapei works with architects, builders, contractors, distributors, dealers and do-it-yourselfers to supply setting materials such as thinset and grout.
Comfort, luxury and sophistication have combined to make Cosyfloor one of the most inspiring ranges of Infloor Heating Systems in Canada.
Stunning, high-end, designer mosaics and small tile. Jeffrey Court has its roots in a love for hand-painted tile. Its founders were driven to bring such intricate tile to the mainstream market. A designer’s taste in intricate, unique tile is evident throughout each of the Jeffrey Court lines available.
Dry-Treat manufactures innovative sealers for porous building materials, including natural stone, brick, pavers, tiles, engineering concrete and grout. Dry-Treat technology is different — Dry-Treat’s innovative impregnators penetrate much deeper and bond permanently inside the pores of the treated material, creating a substantial oil and water repellent barrier.